At Elitewardrobez, operated by Urbanloop Store, we aim to offer a dependable, seamless, and efficient shopping experience for men’s clothing. In this policy, the terms “we,” “our,” and “us” refer to Urbanloop Store, while “you,” “your,” and “user” apply to customers who place orders through our platform.  

We make every effort to ensure that orders are delivered promptly and in good condition. This Shipping Policy explains our delivery process and applicable terms. By placing an order on our website, you acknowledge and agree to the conditions outlined below.  

Shipping Coverage  

• Delivery services are available across all serviceable pin codes within India  
• International shipping is currently not offered  

Order Processing Time  

• Orders are generally processed within 1–2 business days after confirmation  
• Processing time excludes weekends and public holidays  
• Once processing is complete, a confirmation email containing order details is sent  

Estimated Delivery Time  

Standard delivery typically takes 3–8 business days, depending on the delivery location within India.   

Failed Delivery Attempts  

Delivery may be unsuccessful due to:  

• Incorrect or incomplete delivery address provided during checkout  
• Absence of the recipient at the specified delivery location  
• Refusal or rejection of the order at the time of delivery  

Next Steps:    
In such cases, the shipment will be returned to our warehouse. Customers may request re-dispatch after successful verification.  

Damaged or Missing Orders  

• If your order is delivered in a damaged condition, please contact our support team within 48 hours and provide clear photographic evidence  
• In the event of a lost shipment, a replacement or refund will be processed after confirmation with our courier partners  

Contact Information  

For any queries or concerns related to shipping or delivery, please contact us at: urbanloopstoreinfo@gmail.com.